Book with Confidence
We understand that flexibility is a key factor when booking a trip during these unprecedented times. We have added temporarily a flexibility to our terms for all 2021 Cruise bookings made before the 31st December 2021.
You can change date of your cruise booking without admin fees, up to 30 days before your departure. We can also transfer your deposit to a friend or family member without any charge.
You can pay your balance payment 30 days before departure.
If we will cancel your cruise 30 days before departure, you can either receive a credit towards any cruise in 2021 or 2022, or receive a full refund.
CANCELLATION BY YOU BECAUSE OF COVID-19
We strongly recommend you take out sufficient comprehensive insurance cover to cover you if you should need to cancel prior to departure because of Covid-19. You can cancel your cruise up to 30 days before departure,before paying the balance payment to us. You can acclaim the amount paid in advance (deposit) from your insurance policy or receive a credit note from us to use for a booking on other dates in 2021 or in 2022.
CANCELLATION BY DM YACHTING BECAUSE OF COVID-19
If we should need to cancel a cruise because of Covid-19, or for any other reason affecting the destination, we will ask if you will accept a credit that can be applied against any of our cruises in 2021 or 2022. If you would prefer a refund rather than a credit, we will, of course, offer you a full refund.
OUR PROMISE TO YOU
We always try to be fair, flexible and reasonable and to act with integrity. Our main aim is to ensure that all of our guests are more than satisfied with all of our services. If you have any questions please don’t hesitate to contact us.